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VISION STATEMENT

Celebrating 27 years of service in Flint and Genesee County. IARC looks to the future.

In the year 2007, IARC is recognized statewide as the eminent center for assessment, referral and case management for all human service needs. In the 21st Century:

Business, government, educational and human services agencies collaborate with IARC to provide easy assess for clients in need of human services.

IARC is a catalyst and forum for influencing legal and social issues that affect the health of the community.

IARC is a partner with other community organizations in bringing in resources and solving community problems.

IARC has the financial self-sufficiency necessary for flexibility and independence in program planning and service delivery.

Agency Goals

Strategic Plan
1997-2002

VISION I / GOAL I

Recognition: Local and statewide

Long Term Strategy

3-5 Years

Design and implement an intensive public relations campaign to spotlight IARC's vision, mission, history and service to the community and state.

Short Term Strategies

1-2 Years

1. Develop key strategies to promote IARC's position in the county and state.
   
   Action Steps 97-99
   1. Reach clarity and consensus with Board and Staff about vision, mission and goals for IARC
   2. Initiate informal discussion with community leaders to gain community perspective of IARC.
   3. Elicit public relations expertise to define key strategies for a public relations campaign.
      
      
2. Develop effective and attractive multimedia communications
   
   Action Steps 97-99
   1. Re-design and publish agency brochure that attracts a culturally and age diverse population and promotes the expertise of staff, effectiveness of service and efficiency of agency.
   2. Seek resources and design and publish agency Annual Report.
   3. Establish a home page on the Internet for IARC.
   4. Develop an IARC video to utilize in making presentation to community groups.
      
      
3. Promote awareness of the agency through special events
   
   
   1. Host at least one training a year related to substance abuse.
   2. Participate in at least one community special event each year.
   3. Host open house receptions for all referral sources.

VISION II / GOAL II

Eminent center for assessment, referrals, substance abuse information, case management and client advocacy.

Long Term Strategy

3-5 Years

Develop unique programs/services to promote a healthy community; continue to enhance current programs and services.

Short Term Strategy

1-2 Years

1. Provide substance abuse assessments using Internet technology.
   
   Action Steps 97-99
   
   Provide substance abuse assessments within
   1. 1 hour for emergent needs
   2. 3 hours for urgent needs
   3. 24 hours for non-urgent needs
      
      
2. Provide substance abuse assessments at various off-site locations
   
   
   1. Schools
   2. Jails
   3. Hospitals
   4. Police Stations
   5. Substance abuse treatment agencies
   6. Health Department
   7. Courts
   8. Crisis clinics
      
      
3. Expand the scope of assessments to include other kinds of assessments of all human service needs
   
   
   1. Psychological/psychiatric assessments
   2. Job related readiness/employability
   3. Vocational skills
   4. Complete bio-psycho social assessments relative to other than substance abuse perspectives
   5. Physical health
      
      
4. Expand client advocacy from a one on one basis to a community basis.
   
   
   1. Gather data on various clients situations that necessitate advocacy.
   2. Publish annual reports on client advocacy provided by IARC.
   3. Participate in community action group and strengthen client advocacy by promoting community change.
      
      
5. Become the center for substance abuse information in Genesee County.
   
   
   1. Gain access to the Internet to retrieve up-to-date substance abuse information.
   2. Make available in the lobby, information on substance abuse services available in Genesee County.
   3. Provide substance abuse information 24 hours, 7 days a week.

   4. Keep money information on community resources current by regular updates.

VISION II / GOAL III

To be a catalyst for a healthy community.

3-5 years

Develop and implement key strategies to network and maintain healthy working relationships with various community agencies.

Short Term Strategies

1-2 years

Action Steps 97-99

1. Develop a closer working relationship with substance abuse agencies funded by the Coordinating Agency by fostering interdepency.
   
   
   1. Meet with each Executive Director and Clinical Supervisor of each county funded substance abuse treatment agency to obtain input for improving the referral process. Systematically invite these agencies to present up-to-date program information at IARC staff meetings.
   2. Expand the IARC network to include 5 more referral agencies in 6 months and meet their key people.
   3. In 12 months expands the IARC network further to include at least 20 agencies.
   4. The Executive Director of IARC will make personal calls to each of these agencies at least once in six months to increase the quality of the working relationship.
   5. Involved as many agencies as possible when advocating any system's change to improve services to clients.
      
      
2. Work with Chief Judges of the Circuit, 67th, 68th and Probate Courts to renew letters of agreement and redefine the relationship with IARC.
   
   
   1. Increase efficiency of communication with court personnel, i.e. scheduling appointments, sending assessments, informing courts of the status or payments by the clients.
   2. Provide ongoing training to judges and court personnel on substance abuse assessments, level of care criteria, resources in the community and regulations and mandates that IARC needs to adhere to.
   3. Recruit a judge to serve on the Board of IARC.
      
      
3. Board and staff to participate in community agency governing boards, advisory board and action groups.
   
   
   1. Form a community relations committee with staff.
   2. Target a minimum of five new human service agencies/action groups for IARC to get involved in and serve as members on their committee/boards, etc.
   3. Participate on a regular basis in the activities of these groups to facilitate a healthier community.

VISION IV / GOAL IV

Financially stable even in the midst of systems change at the state/county and city level.

Long Term Strategy

3-5 years

Seek and secure funds/contracts through at least three different funding sources that are substantial enough to secure the functioning of the agency.

Short Term Strategy

1-2 years

Action Steps 97-99

1. Negotiate with the court contracts for providing substance abuse assessments.
   
   
   1. Talk with Bureau of Substance Abuse Services staff to get the state's agendas for project.
   2. Meet with the chief Judges of 67th and 68th District Courts. Discuss and negotiate letters of agreement/contracts.
   3. Seek the assistance of Board members and the 67th and 68th District Court judges to enter into contracts with Probate Court and Circuit Court.
   4. Engage Judges in voicing the need for independent assessment of substance abuse clients.
      
      
2. Investigate and secure contracts with businesses to provide services to meet Department of Transportation rules for substance abuse evaluations on employees in safety sensitive positions.
   
   
   1. Involve Board members in identifying business and business decision makers to discuss possible contracts for providing substance abuse services involved in businesses to follow D.O.T. regulations.
   2. Educate judges in Genesee County regarding state's agenda for treatment of substance abuse clients coming through the Criminal Justice System.
      
      
3. Develop Employee Assistant Programs and market them
   
   
4. Work with HMO's to provide unbiased substance abuse evaluations that will assist them in placing their clients in appropriate substance abuse treatment.
   
   
5. Investigate possibility of collaborating with Community Mental Health.